Our Tailored to Perfection Guarantee

Tailored to Perfection: What You Need to Know

At Moon and Pearl Bridal, we understand the realities of being a woman—our bodies can fluctuate due to everything from lunch bloat to hormonal changes, breastfeeding, or even stress. It’s normal, and we’ve got you covered… within reason. Here’s everything you need to know about how we ensure your gown fits like a dream while accommodating life’s little surprises.

Ordering and Measurements

When you choose your gown, we’ll take precise measurements to ensure the best possible fit. However, if significant changes occur—such as pregnancy, surgery, or weight changes beyond two sizes up or down—it’s essential to let us know as soon as possible. The time between your measurement and when you inform us will impact what adjustments can be made.

What’s Included in Your Alterations

We include alterations for adjustments within:

  • Up to 2 sizes down (up to 8 cm lost)

  • Up to 1 size up (up to 4 cm gained)

For alterations increasing your size, keep in mind that some styles may require creative changes. This could involve inserting extra panels or adding seams, especially for gowns with intricate embellishments or limited seam allowances. Don’t worry—our expert team will make sure any adjustments look stylish and stay true to the gown’s original design as much as possible.

If your size change exceeds these thresholds, we can still alter your gown to fit. In these cases, an additional fee based on a labor rate of $60 per hour will apply.

Customization Requests

Customizations are one of our specialties! If you’d like to personalize your gown, let us know during the ordering process. Whether it’s adding a unique detail or combining design elements, we’ll work with you to bring your vision to life. If you decide on changes after your gown arrives, we’ll happily provide a quote and expert advice on the best way to achieve your desired look. We love getting creative, so don’t hesitate to share your ideas!

Tailored to Perfection Guarantee

Starting November 16, 2024, our "Tailored to Perfection" Guarantee replaces our previous "Fit Guarantee." This new program ensures an exceptional experience by covering custom options and prioritizing your fittings and alterations. Please note that for brides who purchased the original Fit Guarantee, your gown’s pricing reflects earlier policies.

A Note on Style Adjustments

Our goal is always to preserve the integrity of your chosen gown, but significant alterations may require minor design changes. Rest assured, we’ll work closely with you to maintain the essence of the gown while ensuring it fits beautifully.

Questions? Let’s Chat!

We’re here to make sure you feel beautiful and confident on your big day. If you have any questions about measurements, alterations, or customizations, contact us or chat with your stylist during your appointment. Together, we’ll make your dream gown a reality.